Orders from wholesalers and retailers

Terms and conditions for wholesalers and retailers за търговци

We will be glad to welcome you as our business partner if you would like to distribute our titles. Our trade terms for bookstores include a 30% discount regardless of the turnover from our products. In the case of substantial orders or a large turnover in previous years, please contact us to negotiate specific terms.

 

How to order

You can make an order in the following ways:

  • At our office
  • Through our website: log into your account and select the titles you would like to order, their quantities and the delivery and payment methods. If you do not have an account yet, please register as a Retailer (see the button at the end of this page). After the registration, our team will determine the discounts you can benefit from and we will send you an e-mail that your account has been activated and can be used for shopping at our online bookstore. The discounts will be applied directly when you order online. The invoice which you will receive via e-mail after you complete the order will contain the final price with the discounts. All books in the online bookstore of Daniela Ubenova Publishing are sold at their retail price inclusive of VAT.
  • Via e-mail to info@danielaubenova.com. You can either list the selected books or mark them in our List of titles.

 

How to pay

You can pay in three ways: online with a debit/credit card, in cash or by bank transfer.

  • When you pay with a debit or a credit card (Visa, Visa Electron, Mastercard, Maestro), you will be redirected to the eBorika system, which guarantees a completely secure payment.
  • When you pay in cash, you have to deposit the total sum of the order, including the delivery costs, if any.
  • When you pay by bank transfer, you have to deposit the total price of the order (in BGN or its equivalent in BGN) in the bank account of the Publishing House no later than 3 days after you have placed the order online. Here are the details of our bank account:              

Daniela Ubenova – Daniela Bilanska ET
Raiffeisenbank, Gogol Str. 18-20
BIC: RZBBBGSF
IBAN: BG51RZBB91551067711813

After the receipt of the deposit is confirmed, the ordered products will be delivered to the address you have specified. It is mandatory that you provide the reference number which you have received via e-mail at the completion of the order as a reason for the bank transfer. You have to cover all taxes and commissions unless you have agreed otherwise with the Publishing House.

 

Delivery

You can collect the order from our office or specify an address for delivery. The timeframe and the delivery method depend on the weight and size of the order. Usually deliveries in Bulgaria are carried out within 3 working days. The courier company we work with delivers from door to door on the territory of the whole country. The shipping costs are covered by the customer unless it is explicitly stated that the delivery is free. The price is automatically calculated when you order books from our online bookstore and depends on the total weight of the order.

Prices of courier services for orders up to 20 kg

The delivery of large-quantity orders that are significantly heavy and/or large are subject to different prices and methods of transportation. Please contact us by calling 02/9433808 or 0896616208, or via e-mail orders@danielaubenova.com to prepare an individual offer for shipment and to negotiate a special discount.

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